IDC Adjunct Research Advisor · Author · ECPI University Faculty
CIO, Win Brands LLC · Founder, Rocky Mountain CIO
Twenty-plus years in the C-suite driving technology transformation across financial services, healthcare, and high-tech industries. Specialist in enterprise tech debt, cybersecurity leadership, and building IT organizations that speak the language of business.
Dr. Ken Knapton has spent more than two decades in C-level IT roles, leading transformation across industries as varied as financial services, mortgage origination, healthcare, and high-tech. He is known for one core ability: making technology legible — and accountable — to the business leaders who fund it.
His career began in software development, with early work on enterprise security solutions that were eventually acquired by Symantec and shipped as Norton Anti-Virus Corporate Edition. He has since held CIO and CISO roles at organizations including Merrick Bank, Progrexion (Credit.com / CreditRepair.com), W.J. Bradley Mortgage Capital, Access Data, Content Watch, and Avalon Healthcare.
One of his most distinctive achievements: helping design and architect the global banking system currently in use for the Church of Jesus Christ of Latter-day Saints — a platform supporting 127 currencies across as many countries.
Today, Ken is active across multiple lanes simultaneously. In his operating role, he serves as CIO at Win Brands LLC, the hospitality company behind Costa Vida Fresh Mexican Grill and FatCats Family Entertainment venues — leading enterprise IT strategy, security, and operations across a multi-brand, multi-location organization. He also advises small and mid-market businesses through Rocky Mountain CIO, contributes published research as an IDC Adjunct Research Advisor for IT Executive Programs, and teaches graduate-level cybersecurity as faculty at ECPI University.
He holds a Doctorate of Information Technology from Walden University, with a dissertation focused on big data governance and the ethical use of personal information. He also holds an MBA from Brigham Young University, an MS in Strategic IT Leadership from Walden University, and a BS in Computer Science and Information Systems from Utah Valley University.
Most growing businesses face the same problem: enterprise-scale IT challenges with no one at the executive table to address them. That's exactly what Rocky Mountain CIO was built to solve.
Security strategy, risk management, compliance frameworks, and incident response planning — embedded in your organization without a full-time hire.
Align your technology investments with your long-term business goals. We translate "tech speak" into strategic decisions your board and executive team can act on.
Quantify and communicate your enterprise tech debt leverage — with a framework your non-technical executives can understand and act on.
Cloud migration planning, vendor evaluation, and governance. We help you determine what belongs in the cloud, what doesn't, and how to manage the transition.
Budget analysis, operational efficiency, vendor management, and process improvement. We bring enterprise-level discipline to your IT operations.
Helping you find the right full-time CIO, and managing your IT team through the transition with continuity and strategic oversight.
We don't bill by the hour and disappear. We become a genuine extension of your executive team — attending the meetings that matter, understanding your business deeply, and providing the kind of strategic continuity that drives real transformation.
Most small and mid-market companies have talented IT staff who keep the lights on. What they lack is someone at the table who can connect technology decisions to strategic outcomes. That's the Rocky Mountain CIO model.
"Ken is a very driven and knowledgeable individual and I believe he helped our company make huge strides in regards to our IT infrastructure."
— Paul H., Mortgage Origination Industry"Ken brought a clear strategic vision, strong leadership, and the ability to effectively guide cross-functional teams through complex technological challenges."
— Senior Leader, ProgrexionDr. Knapton speaks, writes, and appears regularly for CIO, CISO, and executive audiences — through bylined research, podcast interviews, and conference presentations — on enterprise tech debt, cybersecurity leadership, change management, and data governance.
IDC-published perspective on time-to-exploit as a cyber resilience metric for enterprise leaders.
Oct 2025On bringing people through security transformation — from awareness to internalization.
Jan 2025Midmarket IT leaders on recognizing, measuring, and addressing enterprise tech debt leverage.
Mar 2025How CIOs can frame tech debt alongside AI and cybersecurity priorities to finally get board-level action.
May 2025Career-spanning interview on collaboration, data security, soft skills, and the evolving CIO role.
2024As an IDC Adjunct Research Advisor, Dr. Knapton publishes IDC Perspective papers for IT Executive Programs — available through IDC's research platform and distributed via CIO.com.
Full IDC Perspectives require IDC subscription access. CIO.com versions are freely available.
Dr. Knapton is a frequent podcast guest, bringing practitioner-level perspective on tech debt, cybersecurity, big data, and IT leadership to audiences across business and technology media.
How unresolved tech debt silently blocks revenue growth — and what IT and business leaders can do about it.
Dec 2024 · 52mA real-world example of how tech silos and cultural silos reinforce each other — and how to break the cycle.
Apr 2024 · 54m
Measuring, quantifying, and presenting tech debt leverage so midmarket executives can finally act on it.
Mar 2025 · VideoA deep-dive conversation on technology leadership in the food and hospitality industries — from Silicon Slopes to the C-suite.
Apr 2025 · 1h 17mDemystifying big data for business operators — what it actually means, what's worth keeping, and what becomes debt before you use it.
Sep 2022 · 29m
How Win Brands evolved from individual IT operations at Costa Vida and FatCats into a unified shared services model across brands.
2025 · Video InterviewDr. Knapton speaks regularly at technology conferences, executive summits, CIO roundtables, and corporate leadership events. His audiences include C-suite executives, IT leaders, and business decision-makers who need practical, experience-grounded perspective on the issues shaping modern IT organizations. Past engagements have included CIO Initiative summits, AIM Utah events, and IDC-affiliated programs.
Available to speak on: Enterprise Tech Debt · Cybersecurity Leadership · Artificial Intelligence in the Enterprise · IT Leadership & Culture · IT Strategy & Roadmapping · Change Management · Data Governance · Big Data Ethics · and other topics at the intersection of technology and business strategy.
Conferences, executive roundtables, and corporate leadership events on tech debt, cybersecurity strategy, and IT transformation.
Written for business leaders and IT executives who need to bridge the gap between technical complexity and strategic decision-making.
Enterprise tech debt costs organizations an average of $3 million per year — yet most executives lack the vocabulary to put it on the board agenda. This book changes that. Drawing on decades in the CIO seat across financial services, healthcare, and high-tech, Dr. Knapton introduces a practical framework for quantifying tech debt leverage in business terms that non-technical leaders can understand, act on, and fund.
Whether you're a CIO trying to make the case to your CEO, or a business leader trying to understand why your IT roadmap keeps slipping, Unveiling Tech Debt gives you the common language — and the dashboard — to finally close the gap.
Dr. Knapton is a two-time author. His first book, Cyber Safety: A Family Guide to Online Security & Technology Standards, drew on his enterprise security background to help families establish technology standards at home. Find it on Amazon →
Perspectives drawn from the CIO seat, IDC research, and twenty-plus years at the intersection of IT and business strategy.
Time-to-exploit as a measurable, board-ready cyber resilience metric — and why it changes the conversation.
The path from awareness to internalization — and why CISOs who skip it always struggle with adoption.
Why quantifying tech debt as leverage — not technical backlog — finally gets it in the boardroom conversation.
Whether you're exploring a virtual CIO engagement, a speaking opportunity, or want to discuss tech debt and cybersecurity — the calendar below shows real-time availability.
Based in Utah, serving clients and audiences nationally.
Available for virtual CIO/CISO engagements, keynotes, executive roundtables, and advisory work.